Last Updated: 25 October 2025
By continuing to access or use this website, you agree to be bound to the terms of our Privacy Policy.
This Privacy Policy explains how ASC Consultants (“we”, “us”, “our”) collects, uses, shares, and protects your personal information when you visit or interact with our website ascconsultants.co.za.
We are committed to respecting your privacy and complying with South Africa’s Protection of Personal Information Act (POPIA), the European Union’s General Data Protection Regulation (GDPR), and other applicable laws. This policy is designed to help you understand what data we collect, why we collect it, how we use it, and what rights you have.
1. Why Your Privacy Matters to Us
We believe privacy is more than a legal obligation — it’s a matter of trust. We do not sell, rent, or trade your personal data. Our goal is to provide a secure, respectful, and empowering experience for every client and visitor.
By using our websites or services, you agree to the terms outlined in this Privacy Policy. This policy is part of our Terms and Conditions, and the latter takes precedence in case of any conflict.
2. Key Terms You Should Know
- Child: A natural person under 18 years old.
- Data Subject: A natural person whose Personal Data is being processed.
- Opt-out: Allows individuals to withdraw their consent to receive further marketing or other communications. For example, recipients can unsubscribe from emails, newsletters, push notifications, and other forms of promotional outreach.
- Personal Data or Data: Any information relating to an identified or identifiable natural person (e.g., name, email, ID number).
- Processing: Any action or set of actions which is performed on Personal Data or sets of Personal Data (e.g., collecting, storing, using, sharing, or deleting it)
- We/us/our (either capitalised or not) – ASC Consultants or ascconsultants.co.za.
3. Our Data Protection Principles
We follow internationally recognised principles to protect your data:
- Lawfulness, Fairness, and Transparency: We only process data when we have a legal reason. We will provide you with information regarding processing upon request.
- Purpose Limitation: We limit our processing activities to the purpose for which Personal Data was gathered.
- Data Collection Minimisation: We collect and process only the Personal Data we need.
- Storage Limitation: We don’t keep your data longer than necessary.
- Integrity and Confidentiality: We do everything in our power to ensure the integrity and confidentiality of your data.
4. Your Rights
You have the right to control your personal data. These include:
- Access: You can ask what data we hold about you. It includes your right to request and obtain a copy of the Personal Data collected about you.
- Correction: You request that we fix inaccurate or incomplete data.
- Deletion: You can ask us to delete your data, unless we’re legally required to keep it. Keep in mind that this request will erase all data from our system and cannot be reversed.
- Restriction: You can limit how we use your data in some instances.
- Objection: You can object to how we use your data, especially for marketing.
- Withdraw Consent: You have the right to withdraw any given consent for the Processing of your Personal Data.
- Complaint: You can contact us if you believe your rights are being violated. You also have the right to lodge a complaint with South Africa’s Information Regulator or your local data protection authority.
5. What Personal Data We Collect and Why?
a) Information You Provide
If you provide us with Personal Data, we primarily use it to deliver a product/service to you or to enhance your customer experience with us. We save the information you provide so you can perform certain activities on our website. It may include:
- Contact details (name, email, phone number, etc.).
- Billing and company information.
- Form submissions, course registrations, downloads.
- Messages or comments you send us.
b) Information We Collect Automatically
This information is used to improve your customer experience. When you use our services or view our website, your activities may be logged. It includes information that is automatically stored by cookies and other session tools and may include:
- IP address, browser type, device info.
- Pages visited, time spent, referral sources.
- Cookies and analytics data.
- Shopping cart history.
c) Public Information
We may gather publicly available information about you, for example, professional profiles (e.g., LinkedIn). This information is used for legitimate business purposes.
6. How and Why We Use Your Personal Data
We process your personal data to deliver services, fulfil legal obligations, and improve your experience. Below is a breakdown of our purposes and legal bases for processing.
a) Core Purposes for Using Your Data
We use your personal data to:
- Provide services and digital content.
- Register accounts and manage access.
- Send confirmations, updates, and support messages.
- Send newsletters or promotions (only with your consent).
- Improve our website and user experience.
- Comply with legal and regulatory requirements.
a) Legal Bases for Processing
We rely on one or more of the following legal grounds:
- Your consent.
- Our contract with you (where applicable).
- Legal obligations.
- Legitimate interests (e.g., improving services, preventing fraud).
c) Processing Based on Contractual Obligations
When entering into or fulfilling a contract, we process your data to:
- Identify you.
- Provide requested services or products.
- Communicate for sales, support, or invoicing.
d) Processing Based on Legitimate Interest
We may process your data to:
- Send personalised offers (from us or selected partners).
- Analyse purchasing behaviour to improve product/service quality and availability.
- Conduct customer satisfaction surveys.
Unless you opt out, we consider it a legitimate interest to offer products or services similar to those you’ve previously browsed or purchased.
e) Processing Based on Consent
With your explicit consent, we may:
- Send newsletters and promotional campaigns (from us or selected partners).
- Use your data for other purposes you’ve agreed to.
f) Processing Based on Legal Obligations
We process your data to:
- Fulfil legal and regulatory requirements.
- Retain billing and accounting information for as long as legally required.
We reserve the right to anonymise personal data and use it outside the scope of this policy only when it cannot be linked back to you.
g) Additional Compatible Uses
We may process your data for purposes not explicitly listed here, provided they are:
- Compatible with the original purpose.
- Respectful of your interests.
- Protected by appropriate safeguards.
If we process your data for any new purpose, we’ll inform you in advance.
We only share your personal data when necessary to deliver our services, comply with legal obligations, or improve your experience. We do not sell your data.
We may share your data with:
- Service providers and contractors who help us operate our website, deliver digital content, manage communications, or support customer service. These partners are bound by confidentiality and data protection agreements.
- Analytics and performance tools (such as Microsoft Clarity and Google Analytics) to help us understand user behaviour and improve site functionality. These tools may collect anonymised or pseudonymised data.
- Regulatory authorities or legal entities, when required to comply with applicable laws, regulations, or court orders.
- Marketing and communication platforms (only if you’ve opted in or agreed) to send newsletters, updates, or promotional content. You can withdraw consent at any time.
- Payment processors and accounting services to manage transactions, invoicing, and financial reporting in line with legal requirements.
We ensure that:
- All third parties follow strict data protection standards.
- Data shared is limited to what’s necessary for the intended purpose.
- Your information is never used outside the scope of this policy without your consent.
If we engage new partners or expand data-sharing practices, we’ll update this section and notify you where appropriate.
8. How We Protect Your Data
We use industry-standard security measures, including:
- Secure HTTPS encryption.
- Access controls and staff confidentiality agreements.
- Regular security updates and vulnerability scans.
- Pseudonymisation and anonymisation where appropriate.
- Data breach protocols — we’ll notify you and authorities within 72 hours if required.
If you have an account with us, please keep your username and password secret.
9. How Long We Keep Your Data
We keep your data only as long as needed for the purpose it was collected or as required by law. When it’s no longer needed, we securely delete or anonymise it.
10. Children’s Privacy
Our websites and services are not intended for children under 18. We do not knowingly collect data from children. If we discover such data, we will delete it immediately.
11. Cookies and Google Analytics Tracking
We use cookies to personalise and improve your experience. You can manage cookies through your browser or our cookie settings panel. Learn more about cookies, visit allaboutcookies.org. Disabling cookies may hinder your use of certain functions on our website.
We use cookies for the following purposes:
- Necessary cookies: These cookies are required for you to use certain important features on our website. These cookies don’t collect any personal information.
- Functionality cookies: Remember your preferences, for example, your name and email in the comment form, so you don’t have to re-enter this information next time you comment.
- Analytics cookies: Help us understand how visitors use our site. These cookies are used to track the use and performance of our website and services.
You can remove cookies stored on your computer via your browser settings. Alternatively, you can control some 3rd-party cookies using a privacy-enhancement platform such as optout.aboutads.info or youronlinechoices.com.
Google Analytics
We use Google Analytics to measure website traffic. Google has its own Privacy Policy, which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.
12. How to Access or Change Your Personal Data
We provide our website visitors/users with privacy tools to easily download and view their personal data stored on this website. The privacy tools also allow website visitors and users to delete any personal data stored on this website. Please note that deleting personal data cannot be undone.
View and Deletion: If you want to VIEW and/or DELETE the personal information we hold about you, please visit our Privacy Tools page or complete the Contact Us form on our website.
Amendments: If you want to AMEND the personal information we hold about you, please email your request via our Contact Us page on our website.
It does not include any data we are obliged to keep for administrative, legal, or security purposes.
13. External Links and Third-Party Content
Our websites may contain links to external sites. We are not responsible for their privacy practices. Please review their policies before sharing personal data.
14. Contacting Us
If you have any questions regarding the Processing of your Personal Data, your rights regarding your Personal Data, or this Privacy Policy, you may contact us using the information below:
ASC Consultants Head Office | Address: 1st Floor, Westway Centre, 349 Cape Road, Newton Park, Gqeberha (Port Elizabeth), South Africa | Phone: +27 061 483 0381 | Email: info@ascconsultants.co.za
15. Changes to this Privacy Policy
We reserve the right to make changes to this Privacy Policy. We may make changes to this Privacy Policy in the future; however, the most current version will govern our processing of your personal data and will always be available to you on this website.
If we make a change to this policy that, in our sole discretion, is material, we will notify you by an update or email, where possible.
By continuing to access or use this website, you agree to be bound to the terms of our Privacy Policy.